Delivering any type of vocational course has its challenges so the quality of delivery and assessment is of paramount importance. We always welcome feedback from all of our customers and none more so than when they feel we have exceeded their expectations, The Westlin Group got in touch after we completed a recent Appointed Persons NVQ
‘Firstly, I hope you don’t mind me getting in touch with you directly, however, following the completion of my recent NVQ with one of your colleagues Gareth Tucker I felt it was only fair to pass on some well-deserved praise to Gareth following the completion of the NVQ. Gareth has been excellent from our initial discussion in which this also continued throughout the duration of the NVQ.
At the time I started my NVQ we had picked up a few projects and I ended up being extremely busy throughout the UK and I have no doubt that if it wasn’t for the ongoing contact and motivation from Gareth I would probably still be waiting to complete it or even worse I would probably have given up on the course.
Gareth made time to visit me on various occasions both North and South of the border and was on hand 24/7 for any queries which I may have had.
His depth of knowledge, experience and also his ability able to motivate and get the best out of people was evident and apparent throughout.
Following on from my experience from the course it certainly won’t be the Westlin Groups last with the CITB and also C&G Assessments in which I will also be passing on these comments to the CITB on my next discussions.
As I deal with lots of training providers and assessors I thought that praise and credit should be given where due and it certainly is in Gareth’s case, Tom Clark, Director Westlin Group
We have over 40 directly employed trainers and assessors nationwide, delivering a comprehensive range of NVQ, Apprenticeship and Construction Industry specific courses.